Terms and Conditions

Please read our terms and conditions carefully. Scroll right to the bottom to read a simple version of these terms.

How it works

A quick rundown of our process is like this: we’ll help you pick the garments and the decoration style. You’ll tell us how many you need. We can make your art for $60 an hour. You can provide us with art, but it has to be print-ready. For more details keep reading.

Sales intake

We will work with you via email/phone to gather your requirements for the job. Please email/call us at sales@getterprinted.com  (541)-821-9777 with questions or concerns.

We will collect

  • Artwork information
  • Garment information
  • Quantity
  • Due dates
  • Shipping info
  • Payment information

Art

We charge $60 an hour for custom art. We can design for you, or you can provide your own art.

Customer-provided artwork must be:

If you’re not sure that your art meets our requirements, contact us at art@getterprinted.com

Art approval

You must approve print-ready art whether you provide it or we make it.

We will send an approval through Printavo. Please respond within 24 hours or we may delay the production of your order.

Art revisions and changes

We offer one (1) round of complimentary revisions to art. Any art changes beyond the first incur our art fee of $60 per hour.

Quoting

Based on your specifications, we will provide a quote at no charge within 24 hours.

Quote approval

You will approve the Quote through Printavo. Please confirm that:

  • Quantities, garments, and artwork are correct
  • Pricing is correct
  • Delivery details are correct (date and location)

Please respond within 24hrs, or we may delay the production of your order.

On-site press proofs and approvals

We offer on-site press checks for a $200 charge (at our chosen time). There is a rejection fee of $200. We do not offer samples.

Please read your Quote and Art Approval carefully to ensure that our work meets your specifications.

Shipping, Pick-up, Delivery

We offer Shipping, Pick-up, and Delivery. Shipping fees are charged at the market rate. On-site pickup is free. Delivery is free within 50 miles of OUR location. (any farther there will be a charge of $0.89 a mile).

Spoilage and misprints

Mistakes happen! We will replace up to 2% of an order proven not to match the art approval or quote and offer a credit toward your next order. We will not reprint if there are less than 12 pieces.

Refunds and returns

We do not offer refunds or returns. We may work with you on a case-by-case basis if we have made an error.

Acceptance clause

Use of our services constitutes acceptance of the Terms and Conditions.

Privacy policy

Our company shall implement and maintain reasonable procedures for protecting personal information in accordance with local laws.

Limitation of liability

We may not be held liable for misuse or harm arising from the use of our products or services. This includes:

  • Copyrighted material
  • We will not knowingly reproduce copyrighted material. We are not liable for copyright claims, lawsuits, or issues arising from the illegal use of copyrighted material.
  • Missed deadlines for events
  • Shipping errors
  • Misprints
  • Spoilage
  • Breach of contract
  • Late orders

Property rights

Unless otherwise noted,  we claim ownership for all artwork created for any project. We offer a one-time transfer of ownership for a fee (when and if applicable). Please don’t steal our creativity

Exception: we waive the right to customer-supplied artwork that we do not make any changes to.

Payment terms

50% payment is due to begin anything, agreed upon in your Quote as the “Payment Date.”

You may pay with cash, check, and all major credit card providers. We will typically ask you to pay directly through your Invoice, online, through Printavo.

Non-payment: if payment is not received on the agreed-upon “Payment Date,” we will not produce your order.

Refunds and returns

We do not offer refunds, exchanges, or returns. We reserve the right to work with you on a case-by-case basis if we have made an error.

Termination clause

You are free to stop using our services at any time. We may terminate service, with notice, if you violate our terms, abuse our services, cause us legal liability, or otherwise harm or hamper our continued operations.

Revisions and changes

We may revise our Terms and conditions from time to time to better meet legal requirements or address changes in our services. You will be notified via email of any changes to these terms.

Contact info

Email: info@getterprinted.com

Phone: (541)-821-9777

Mail: 802 Covered Bridge Road Rogue River, Or 97537

Web: www.getterprinted.com

Simplified Terms

This is a simplified version of our terms. It does not supersede the actual Terms and Conditions.

Our process is like this: we’ll help you pick the garments and the decoration style. You’ll tell us how many you need. We can make your art for $60 an hour. You can provide us with art, but it has to be print-ready.

Then, we’ll send you two approvals:

  • Art (“Art Approval”)
  • Payment (“Quote”)

You have 24 hours to reply to these approvals. Look at your Art Approval carefully. Your Art Approval will have everything you’ll need to know – we’re pros. You get one change for free!

Once your art is approved, you’ll pay us – then we’ll get rolling. We don’t like on-site proofing. It’s a $200 fee.

Then, we’ll either ship your products (at a cost), or you can pick them up for free.

The legal jargon says:

Using our services means you agree to these terms. We’ll protect your info. We’re not liable for mistakes you made, copyright claims, shipping problems, and some other uncommon issues. We own the art we create for you unless you purchase it for a small fee. Payment is due at the time of service. No refunds or exchanges, but still contact us if something is wrong. You can break up with us and we can break up with you, no strings. We might change these terms if something is wrong with them.